Telemedicine

Woman on her Tablet

With Telemedicine,

We Bring the Office To You

Telemedicine lets you easily connect with Dr. Nullman through easy-to-use video conferencing. 

How telemedicine works

Telemedicine is an online appointment by way of a two-way, encrypted, real-time interaction between patient and a healthcare provider. 

What you will need

No need to download software or create an account. Just use a browser on a computer or device with a camera and microphone. 

Getting Started

Ready for your appointment? Complete the pre-check prior to your scheduled appointment and you will be all set to check in for your appointment. 

Tips & FAQ

See Dr. Nullman on a computer, tablet or mobile phone by just clicking a link! 

Get Started For Your Virtual Visit

Read and complete all 3 steps prior to your scheduled appointment time.

Step 1:

Complete all Pre-visit Requirements On The Patient Portal 

Step 2:

Check in to Virtual Visit

Step 3:

Waiting Room & Virtual Consultation

Complete the PreCheck process using your AthenaHealth Patient Portal. PreCheck is available for 7 days prior to your appointment and must be completed at least 3 hours prior to the visit. 

New patients: you will be required to register for the portal. 

  • Click "Check in to my Virtual Visit" below to access your Virtual Clinic appointment and begin the check-in process.​ 

  • Please Enable camera to share camera and microphone with doxy.me 

After you have checked-in, you will be in our "Virtual Waiting Room".  Dr. Nullman will join you shortly and begin your appointment. If you get disconnected or exit by mistake, log on again. We recommend you click on the Pre-Call Test button to make sure your system is ready.

Reminder: Please do not exit out of the waiting room or your appointment will be delayed. If you exit the browser you will need to recheck in (restart step 2). 

If your condition requires a hands-on examination, we will require an in-office visit.

 

Virtual Appointment Preparation

For a successful telemedicine appointment

What You Will Need For Your Virtual Visit

Please have the following items available during your appointment. 

Photo ID
Health insurance card or information
List of all current medication you are taking
Credit Card
Copies of records from doctors related to your visit with us.
 

Technical Requirements

No need to download software or create an account. Just use a browser on a computer or device with a camera and microphone.

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Webcam
Audio/Microphone
Internet Connection

Tips for a seamless visit

Test your internet

Test your internet connection beforehand. You will need to be connected to the internet or Wi-Fi to take part in the virtual visit.

Communicate clearly

Speak slowly and clearly, and limit movement during your visit unless instructed by your provider. Also, have a list of symptoms and current medications.

Find a quiet space

Be sure you’re in a private, quiet space where you won’t be interrupted. Dress as you would for an in-office visit and examination.

What to wear

Your provider may need to conduct a virtual physical exam, so we recommend wearing loose-fitting clothes that allow your provider to clearly see the area of concern. 

Check your volume

Make sure your device is not muted. Adjust the volume as needed.

Start Early

If this is your first time doing a virtual visit with us, start at least 45 minutes earlier than your scheduled appointment so you have enough time to  to complete your pre-visit forms.

 

Frequently Asked Questions

Telemedicine

How do I check in?


https://help.doxy.me/en/articles/3751218-how-to-check-in-as-a-patient




I am having trouble with my webcam and microphone


To have a Doxy.me call, you need to give your browser permission to access your webcam and microphone. See browser specific instructions: Browsers Chrome (desktop) Chrome (mobile/tablet) Safari (desktop) Safari (mobile/tablet) Firefox (desktop) Firefox (mobile/desktop) Edge (desktop) Edge (mobile) Samsung (mobile) Operating Systems Windows 10 MacOS Devices Surface Pro




My microphone is not working





What is Doxy.me?


Doxy.me is the third party online platform we are using to conduct our telemedicine appointment.




Are telemedicine appointments covered by insurance?


Most insurance companies typically cover Telemedicine appointments. Patients will be charged the same co-pay and/or deductible as an in-person visit. Please call 305.534.4404 to schedule telemedicine appointment.




Is my virtual visit secure?


Yes. Secure data transmission and patient privacy is a top priority. All data is encrypted, your sessions are anonymous, and none of your information is stored. We use a secure platform called Doxy.me that adheres to HIPAA, PIPEDA, and GDPR data privacy requirements. However, it is very important that you complete your visits in a private location to ensure that your privacy and confidentiality is maintained. As always, you must not share your AthenaHealth Patient Portal login credentials In order to maintain your privacy.




Can I speak with someone directly who can guide me through the technical setup process?


We are here to help. If you have questions about virtual visit technology or issues logging in to AthenaHealth portal, please call Dr Nullman at 305.534.4404




Recommended devices


We recommend using a laptop, but you can also use a smartphone or tablet. Ensure that your device has a working camera and microphone and that you have good WiFi. If you have a friend or family member who is more comfortable with technology, consider asking them to help you prepare for your visit.




How do I complete the precheck?


Complete the PreCheck process using your AthenaHealth Patient Portal. Pre Check is available for 7 days prior to your appointment and closes the day before your appointment.





 
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