Preparing for your Virtual Visit
Pre Check in 7 days prior to visit
Complete the PreCheck process using your AthenaHealth Patient Portal. PreCheck is available for 7 days prior to your appointment.
Click "Check in to my Virtual Visit" below to access your Virtual Clinic appointment and begin the check-in process.
Please Enable camera to share camera and microphone with doxy.me
No need to download software or create an account. Just use a browser on a computer or device with a camera and microphone.
Waiting Room & Virtual Consultation
After you have checked-in, you will be in our "Virtual Waiting Room". Dr. Nullman will join you shortly and begin your appointment. If you get disconnected or exit by mistake, log on again. We recommend you click on the Pre-Call Test button to make sure your system is ready.
Reminder: Please do not exit out of the waiting room or your appointment will be delayed. If you exit the browser you will need to recheck in (restart step 2).
If your condition requires a hands-on examination, we will require an in-office visit.
What You Need for Your Telemedicine Visit
In order for us to provide you with fast, quality care, please have the following items available for your appointment and complete all 3 steps below prior to your scheduled appointment.
Health insurance card or information
List of all current medication you are taking
Copies of records from doctors related to your visit with us.
Telemedicine Q & A
What is Telemedicine?
Are Telemedicine appointments covered by insurance?
What is doxy.me?
Doxy.me is the third party online platform we are using to conduct our telemedicine appointment.
is my virtual visit secure?
Yes. Secure data transmission and patient privacy is a top priority. All data is encrypted, your sessions are anonymous, and none of your information is stored. We use a secure platform called Doxy.me that adheres to HIPAA, PIPEDA, and GDPR data privacy requirements.
Can I speak with someone directly who can guide me through the technical setup process?
We are here to help. If you have questions about virtual visit technology or issues logging in to AthenaHealth portal, please call Dr Nullman at 305.534.4404
How to have a successful first visit
What to Wear
Your provider may need to conduct a virtual physical exam, so we recommend wearing loose-fitting clothes that allow your provider to clearly see the area of concern (e.g., shorts for an appointment about your knee).
What you will need for your Telemedicine Appointment
Where to set up
Consider a location that is private, quiet, and allows you to move around easily.
We recommend using a laptop, but you can also use a smartphone or tablet. Ensure that your device has a working camera and microphone and that you have good WiFi. If you have a friend or family member who is more comfortable with technology, consider asking them to help you prepare for your visit.
How do I check in?
I am having trouble with my webcam and microphone
My microphone is not working
How do I pre-check in for my telemedicine appointment?
Complete the PreCheck process using your AthenaHealth Patient Portal.
How many days do I have to complete the pre-check?
Pre Check is available for 7 days prior to your appointment and closes the day before your appointment.